About Us
Redonix is a UK-based online store specialising in smart electronics, kitchen appliances and everyday tech accessories. We carefully select products that make life easier, tidier and a bit more enjoyable – from sous vide cookers and water flossers to docking stations, hubs and travel-friendly gadgets.
Who we are
Redonix is a registered company in England & Wales, owned and run by a small team who live here in the UK.
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Registered in England & Wales
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Company name: Redonix Ltd
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Registered office: 182 High Street North East Ham, London E6 2JA
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Customer support email: contact@redonix.co.uk
What we sell
We focus on quality, branded products that fit into three main areas:
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Smart home & kitchen – precision cookers, air fryers, cleaning tools and time-saving appliances
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Health & personal care tech – devices like water flossers and other home health accessories
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Computing & desk setups – docking stations, hubs, ergonomic input devices and workspace upgrades
Our goal is to take the stress out of choosing tech – fewer gimmicks, more genuinely useful gear.
Why shop with us
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UK-based company – orders are processed from within the UK
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Clear delivery times – we use trusted UK couriers and provide tracked delivery on most orders
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30-day returns – if something isn’t right, we’ll work with you to fix it
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Brand-backed guarantees – we work with official brands and follow their warranty processes
We want you to feel confident that when you order from Redonix, you know exactly who you’re dealing with and what to expect.
Our approach to customer service
We know how frustrating it is when you can’t get hold of anyone after you place an order. That’s why we keep our customer support simple and responsive:
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Email support: contact@redonix.co.uk
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Response time: we aim to reply within 1 working day
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Support hours: Monday–Friday, 9am–5pm (UK time)
If there’s ever an issue with your order – whether it’s a delivery question, a fault, or help using a product – just reach out and we’ll do our best to put it right.